Privacy Policy

This Privacy Policy explains how Love Productions Limited, whose registered address is at Grant Way, Isleworth, Middlesex TW7 5QD(“us/we”) use and protect the information you provide to us via our website, (the “Website”)and/or any Love Productions account or pages on online platforms such as, and] (the “Love Productions Page(s)”).  The Website and the Love Productions Pages are hereinafter referred to as the “Love Productions Site(s)”. 

By using any of the Love Productions Sites and by submitting your personal information via any of the Love Productions Sites, you expressly consent to the collection, storage, use and transfer of your personal information under the terms of this Privacy Policy.




This Privacy Policy forms part of, and should be read in conjunction with, the Terms and Conditions for the Love Productions Sites (“the T&Cs”) and our Cookies Policy. Capitalised terms used in this Privacy Policy shall have the same meaning ascribed to such terms in the T&Cs.

This Privacy Policy applies to personal information held, stored and processed on any of the Love Productions Sites (and any of our servers and computers connected to or using any of the Love Productions Sites) in the United Kingdom about individuals, companies and other organizations. We are the data controller in relation to all such personal information.

The Love Productions Sites may contain links to other websites over which we have no control and/or you may access the Love Productions Sites via links from other third party websites or via other platforms (such as Twitter, Facebook or Instagram). We are not responsible for privacy and data protection policies on any of those other websites and platforms. We encourage you to review the privacy policies of these other websites and platforms so you can understand how they collect, store, use and share your information.  This Privacy Policy only applies to information collected through the Love Productions Sites.  Where you access Love Productions Sites via a third party platform, we encourage you to review the privacy policy on that platform, in conjunction with this Privacy Policy.


The capture, storage and use of your data is governed by the Data Protection Act 1998. We are committed to safeguarding your personal information in a confidential and secure environment.  We are registered with the Information Commissioner’s Office as a Data Controller, with registration number ZA048993. Our registration can be confirmed by searching the Register of Data Controllers on the ICO website:


We reserve the right to change this Privacy Policy (or any part of it) at any time without prior notice.  Any changes will be published on the Website.  You will be deemed to have accepted variations and changes to this Privacy Policy unless you have requestedthat your Personal Information (as defined below) and User Material be deleted from the Love Productions Sites or otherwise deleted or destroyed. You acknowledge that we may not be able to delete User Material from Love Production Pages on Third Party Platforms and that you may need to contact the providers of these Third Party Platforms for assistance.


What Personal Information do we collect?

When submitting any material (including but not limited to your User ID, Applications or User Material, as defined in the T&Cs)  to any of the Love Productions Sites, you may provide certain information which is personal to you (“Personal Information”) which may include, without limitation, personal details such as your user name (whether or not you have identified yourself by your real name or otherwise), place of origin, email address and any other material of a personal nature which you may choose to submit to the Love Productions Sites (collectively the “Material”).

We may also collect information about your usage of the Love Productions Sites, such as browsing patterns, but information collected in this way will not identify you personally.  We may collect information about you from any emails or letters you may send to us.

You agree that whether or not you submit Material on any of the Love Productions Sites, our servers automatically record certain information that your web browser sends whenever you visit any website.  This may include your web request, internet protocol address, browser type, browser language, URLs, URLs domain names, pages viewed and other matters together with cookies which may identify your browser.


How will we use the Personal Information?

We may use Personal Information about you for the following purposes:


(a)          to identify you when you contact us or use any of the Love Productions Sites, respond to any queries you may have and/or to help us operate and improve the Love Productions Sites;


(b)          to help detect fraud or loss or in response to a verified request by law enforcement or other government officials such as a Section 29(3) Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability;


(c)           for the business purposes set out in  the T&Cs; and


(d)          to compile, aggregate and disclose to third parties general demographic information – this information may relate to age, gender, location etc. but will not specifically identify you or your computer personally.


Should a third party acquire all or a substantial portion of our business (whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets, or as part of any insolvency of us where such a transaction has been approved by the court) we may include the Material then subsisting on the Love Productions Sites as part of the transferred business assets in such sale/ transfer and share the same with our advisors and any prospective purchasers and their advisors.

The Material may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").  It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.  Such staff may be engaged in, among other things, the provision of support services.  Data protection and privacy regulations outside the EEA may not offer the same level of protection as within the EEA.  By submitting Material, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary in this respect to ensure that your data is treated securely and in accordance with this Privacy Policy.

In accordance with the Children’s Online Privacy Protection Act (commonly referred to as COPPA), we do not require children under the age of 13 to provide us with any more information than is reasonably necessary to make use of the Love Productions Sites and under no circumstances do we require children under the age of 13 to provide us with any personal information. Children under the age of 13 should not submit or post any personal information without the written consent of their parents or legal guardians. If you are a child under the age of 13 and want to submit your personal information to us, you should ask your parents to send an email to specifically allowing us to collect your personal information through this site. By doing so, you allow us to alert your parent or guardian about this site’s Privacy Policy. We do not intend to sell, license or trade any such information collected to third parties. Parents may review or change the personal information of their children provided to us or further refuse our collection of such information by sending an email to


Security and retention of Personal Information

We have implemented appropriate technical measures designed to secure your Personal Information from accidental loss and from unauthorised access, use, alteration or disclosure, including encryption, firewalls and secure socket layers.  

Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your Personal Information for improper purposes.   Whilst we will employ appropriate technical measures to secure your personal information, you acknowledge that the submission of Personal Information via any of the Love Productions Sites is at your own risk.

By submitting your Material to any of the Love Productions Sites you agree that we may retain the Material (including but not limited to your Personal Information) for the length of time that the Love Productions Sites remains available to the public unless you request that your Material is deleted (as provided for below). For the avoidance of doubt, any Material submitted to our ‘Take Part’ Platform shall be governed by and retained for the time periods specified in the Take Part Terms.


Access to/changing Personal Information

You can at any time request that your Material on any of the Love Productions Sites be changed or deleted by sending an email from the email account from which you submitted the Material to, giving your full name as it appears on the applicable Love Productions Site. We also ask that you correct any mistakes in your Material as soon as you become aware of them.         

Please note that we may not be able to delete or amend Material on Love Production Pages on Third Party Platforms and that you may need to contact the providers of these Third Party Platforms for assistance.



Please see our separate Cookies Policy for details of cookies in use on the Love Productions Sites.


We may monitor and record any communications we receive from you. This may be done to improve the services which we provide or to ensure compliance with our practices and procedures.


This Privacy Policy will be exclusively governed by and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English courts.

Contact Us

If, at any time, you have issues or concerns about the Privacy Policy or believe that we have not adhered it, please email us at We will use reasonable efforts to answer promptly your question or resolve your problem.


Last Updated: 1 November 2017

© Love Productions 2017